Shipping & Delivery

We deliver to all 47 counties in Kenya. Here's everything you need to know.

Same-Day

Nairobi only, orders before 10am

KSh 350

Standard

1–6 business days by location

From KSh 150

Free Delivery

Orders above KSh 5,000

KSh 0

Delivery Timeframes by Region

RegionTownsTimeframeCost
Nairobi (Express)All Nairobi areasSame day (order by 10am)KSh 350
Nairobi (Standard)All Nairobi areas1 business dayKSh 150
Central KenyaThika, Nyeri, Muranga, Kiambu1–2 business daysKSh 200
CoastMombasa, Malindi, Kilifi, Kwale2–3 business daysKSh 300
Rift ValleyNakuru, Eldoret, Kericho, Naivasha2–3 business daysKSh 280
Nyanza & WesternKisumu, Kakamega, Kisii, Siaya3–4 business daysKSh 300
EasternMachakos, Kitui, Meru, Embu2–4 business daysKSh 280
North Eastern & RemoteGarissa, Isiolo, Mandera, Wajir4–6 business daysKSh 400

* Timeframes are estimates. Public holidays and extreme weather may cause delays.

How Delivery Works

1

Place your order

Complete checkout with your accurate delivery address and phone number.

2

Seller confirms

The seller has 48 hours to confirm and pack your order.

3

Dispatched

You receive an SMS with a tracking link once the courier picks up your package.

4

Out for delivery

The courier will call you before arriving. Make sure your phone is reachable.

5

Delivered

Inspect the package before the courier leaves. If anything is wrong, refuse delivery and contact us immediately.

Important Notes

Always provide a precise delivery address including estate, road, and nearest landmark.

Ensure your phone is reachable on delivery day — couriers call ahead.

Inspect your item before signing for it. Report damage immediately.

Delivery to PO Boxes is not available. A physical address is required.

If you miss delivery, the courier will attempt re-delivery once. After that, you collect from their depot.

Deliveries are made Monday–Saturday, 8am–6pm. No Sunday deliveries.

Delivery issue or question?

Contact Support