Shipping & Delivery
We deliver to all 47 counties in Kenya. Here's everything you need to know.
Same-Day
Nairobi only, orders before 10am
KSh 350
Standard
1–6 business days by location
From KSh 150
Free Delivery
Orders above KSh 5,000
KSh 0
Delivery Timeframes by Region
| Region | Towns | Timeframe | Cost |
|---|---|---|---|
| Nairobi (Express) | All Nairobi areas | Same day (order by 10am) | KSh 350 |
| Nairobi (Standard) | All Nairobi areas | 1 business day | KSh 150 |
| Central Kenya | Thika, Nyeri, Muranga, Kiambu | 1–2 business days | KSh 200 |
| Coast | Mombasa, Malindi, Kilifi, Kwale | 2–3 business days | KSh 300 |
| Rift Valley | Nakuru, Eldoret, Kericho, Naivasha | 2–3 business days | KSh 280 |
| Nyanza & Western | Kisumu, Kakamega, Kisii, Siaya | 3–4 business days | KSh 300 |
| Eastern | Machakos, Kitui, Meru, Embu | 2–4 business days | KSh 280 |
| North Eastern & Remote | Garissa, Isiolo, Mandera, Wajir | 4–6 business days | KSh 400 |
* Timeframes are estimates. Public holidays and extreme weather may cause delays.
How Delivery Works
Place your order
Complete checkout with your accurate delivery address and phone number.
Seller confirms
The seller has 48 hours to confirm and pack your order.
Dispatched
You receive an SMS with a tracking link once the courier picks up your package.
Out for delivery
The courier will call you before arriving. Make sure your phone is reachable.
Delivered
Inspect the package before the courier leaves. If anything is wrong, refuse delivery and contact us immediately.
Important Notes
Always provide a precise delivery address including estate, road, and nearest landmark.
Ensure your phone is reachable on delivery day — couriers call ahead.
Inspect your item before signing for it. Report damage immediately.
Delivery to PO Boxes is not available. A physical address is required.
If you miss delivery, the courier will attempt re-delivery once. After that, you collect from their depot.
Deliveries are made Monday–Saturday, 8am–6pm. No Sunday deliveries.
Delivery issue or question?
Contact Support